All Reviews
Horrendous Site.
Horrendous Site. Extremely unkind people, who lie. Also a large number of scam / false profiles, it’s frightening and I have now requested twice for this site to contact me and they haven’t.
gugliuzzost - January 8, 2022
I wouldn’t recommend this site
The app needs investment, it’s slow, clunky and glitches frequently when going through daily wild card matches, which means you seem to get the same person over and over again rather than 13 new people. It seems very old fashioned in comparison to the free sites such as Tinder, which is crazy given the amount they charge for this site. I wouldn’t recommend this site, save your money.
jofish22cz - January 6, 2022
BEWARE!!
BEWARE!! This is a complete rip off. They automatically renew and charge your credit card without even sending g a reminder email. Do not be taken in by them.
ecruseide3t - January 5, 2022
Crappy site!
Word of advise: take out cash from you account and burn that money or give it to some poor person or go smoke, rather than spend money it on the website.
anaddasam9 - January 4, 2022
Complete waste of money and time
Complete waste of money and time. They seem to ignore your preferences, particularly re distance. I was also concerned about their screening process, as I had some approaches from individuals who appeared to be possible fraudsters. Watch their automatic renewal process- you get no reminder until after they have charged you, which appears to be sharp practice. As for site – that appears to be a complete misdescription. I feel ripped off
cadum3d - January 3, 2022
Do not subscribe
Subscription policy is intentionally misleading – they will take £209 every 6 months in advance without informing you or giving you the opportunity to cancel. Do not believe the Ts and Cs which state that there is a 14 day cooling off period – they claim that this is the initial purchase only. Do not subscribe or cancel IMMEDIATELY you subscribe for the fist time
spettuta2 - January 2, 2022
It’s a rubbish site
Just found this company is taking another 3 months subscription fee although I’ve cancelled.. it’s a rubbish site please don’t use ive now got headaches of trying to get my money back
seadaithelz - January 1, 2022
Not happy
I have had over £209 taken out of my account and I have not authorised this. My membership says 6mths to. 21.12.21. I cannot afford this, I cannot get hold of anyone to talk to. My friend overseas was catfished by someone on this site and he still operates even though this site is aware of him. I will be taking this further. Not happy.
masechabavl - December 31, 2021
Stay well away them.
Let this be a warning to others. This site will not remind you when the renewal is coming up and will continue to charge you card the full fee! Trying to navigate the site to cancel your subscription or stop the auto renewal is almost impossible (broken pages everywhere) and finding the customer care contact form is pointless as they don’t even read your email and just send cloned responses. Even after informing them you wish to cancel they still take your money, the only way to stop them is to cancel your card and even if you do this they send you emails stating OUTSTANDING payment is due. Their website seems to be designed to make it impossible for people to get out of once they’re in. Stay well away them.
stagetec067q - December 30, 2021
Ridiculously inappopriate
My matches on this site were ridiculously inappopriate, they totally ignored my search criteria. Lots of profiles were outdated ( they never write you back), and I can see why – they make it confusing to cancel, so people choose not to get involved in this challenge and they don’t delete their profiles.
waldshutcl - December 29, 2021
Absolutely terrible
Absolutely terrible……firstly I had no idea the 6 months fees would be taken up front instead of monthly……then to find no matter what search priorities I enter I still receive daily ‘matches’ that have no bearing on my chosen search criteria ?. Do not join I really wish I had seen these other reviews before
servilnog73 - December 28, 2021
Don't bother wasting your money
Don’t bother wasting your money on this site, you are better off looking for potential matches on popular sites. I made the mistake of trying something different due to my age but that was a big mistake and a waste of over $100. There are very, very few singles. I have a graduate degree and asked for individuals with a similar education but that didn’t happen and still doesn’t. I am trying to be careful here and not be condescending to other people and their background. It’s not what I am looking for and am not happy with wasting money on a site that definitely has false advertising.
atupantsyf - December 27, 2021
I've been trying to cancel my account
I’ve been trying to cancel my account and it won’t take my password, trying to reset it and it tells me it’s incorrect. The call center is supposedly temporaily closed down. I have a new debit card and credit card number so I’m sure. They won’t be will be able to charge my account.
stephanicus29 - December 26, 2021
Service is ten times worse
This company is nothing more than a common criminal taking your money. The site/app quality is $#*! and the service is ten times worse – if you can manage to get a hold of anyone.
piazzollal0 - December 25, 2021
Their customer service is poor
Too many people contacted me that live hours or states away despite the 30 mile radius I set. Their customer service is poor. No one called or emailed back when I expressed my concerns. They’ll take your money up front fro 3 months with no refunds possible, even after you are given a poor quality service. Don’t do it!
karlotteyb - December 24, 2021
Finally gave up
The platform is inferior and feels very dated. On the app, the photos are cropped so you cannot see faces. There is no method for sorting, deleting matches. When you click on likes, the profile photo has no functionality so it’s impossible to see who liked you without looking that person up on the list of matches. Overall, a very frustrating experience – i do not have the patience to deal with it. I called the customer support number to try to get a refund and was on hold for 40 minutes. Finally gave up
lepilori7v - December 23, 2021
They are all fake
Most of the “men” on here are false. I constantly get emails from this site that they are investigating someone or I am in contact and it is always I am not on this site alot send me your phone, number, I am writing for a friend, my membership is up tomorrow. They are all fake. It is a waste of your time and money
gantas0e - December 22, 2021
This is the worst experience
This is the worst experience I’ve ever had. Expensive no payment plan. Mostly far away from me. Waste of time.
aluenhar0x - December 20, 2021
What a complete waste of money!
I barely get to see pictures, either it doesn’t load or I only see tons of people without pictures. Sometimes I have to close and open the app multiple times in order to even get into my messages. It says it’s for people 30 and over, it’s more like 50 and over. What a complete waste of money! DONT WASTE YOUR TIME OR MONEY!
exploziey3 - December 19, 2021
I need to get a refund
I have yet to have a match in the same state as where I live and not one of their so called matches will reply to me.When I requested a refund I received a runaround and still don’t have the information I need to get a refund from them.
neszezhetwa - December 15, 2021
Don't waste your time.
Don’t waste your time. This site is offering up singles that do not even live close to me. This morning I got a match that lived 366 miles away. Most of the matches that how up are in states next to mine. I cancelled.
tovaglia7u - December 13, 2021
This site is a complete rip off
This site is a complete rip off and there was absolutely nothing special about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don’t think so.
seksrevesonky - December 12, 2021
This app is a piece of crap
First of all, they scam you to sign up, tell you that you have a time period to cancel. You can’t cancel or delete the account. There is no one in your radius to date. You can’t select filters to keep people from other countries or provinces messaging you or old men for that matter. Password never worked. You would have to re-set it every time. You can’t even delete their account. There are sooo many technical issues. This app is a piece of crap.
posnije8k - December 11, 2021
This is such a joke
This is such a joke… after they ask you all the questions, they match you with smokers, drinkers and on and on. All the things you said you don’t want. And what about site: most of the people have high school diploma. Not to mention the scams: 2,3 a day! Stay away! These people have 3 subscribers and they rotate them in the match page.
utetfuleqv - December 10, 2021
This company is going soon
This is one of the most poorly functional and monitored Apps. I will be sticking with Match and another reputable site. This has been a complete waste of time and money. Frankly, the free site is better than this one. And better run, to boot. Stay far away. This company is going soon.
pojedenapc - December 9, 2021
They take your money
If there is even the smallest smudge on your past record – no matter how long ago – the site will alert anyone you message and warn them against you… without you knowing what is going on. They take your money and then make it impossible to make any connections.
eldelpetafa - December 8, 2021
STAY AWAY from this site.
I have tried a few dating app sites and this one was by far the worst value for the money spent. The others I tried had much better quality men for FREE compared to this one which falsely claimed many things which did not prove to be the reality. On top of that, I thought I was signing up for a 6 month membership for which I paid to try only to have it RENEW automatically for another 6 months and their customer service was so poor and frustrating when I replied that I wanted to cancel it immediately! Totally a waste of money PLUS fraud if you ask me! VERY unhappy and unimpressed customer so STAY AWAY from this site.
ugozzi7o - December 7, 2021
It is very expensive
This site markets itself as a site for professionals. While there are some professionals, many were not. The default search is for 500 miles. You have to manually change this every time you search unless you want matches across the country! You also had to change the age preferences every time you searched. My biggest gripe with this site is the high number of scammers/phishers who create a fake profile and try to get your contact info. This happened to me almost weekly in the two months I was on the site. I would receive an email from the site telling me they were “investigating ” a person who had been in contact with me. This never happened on the other site I tried. Finally, it is very expensive and I found it not to be worth the money for the reasons set forth above. There are definitely better options out there.
ddiwaelod91 - December 6, 2021
I want my freaking money back
I just joined and then less than 24 hours I’ve had two scammers contact me I’m smart enough to know when a guy tells me that he basically lives in an area that I’m pretty familiar with and then all of a sudden says that he works from home he’s an engineer and he grew up in Serbia and at other places and won’t talk to me on the phone he’s a scammer and then I got an email from another scammer the same old one I’ve seen years before that he’s just looking for his friend I’m done I want my freaking money back
kattaui5 - December 5, 2021
Was a great experience
Was a great experience and I found a woman who I was compatible with and really connected with…. The platform was a good exercise so I thank for that.
roseofsandsbq - December 5, 2021
Scam scam scam
Scam scam scam. When they don’t send you to every other affiliate site of theirs and continue to charge you. The woman on the site send you to bs bogus dating card sites that cost anywhere from $150 to $400 and or request you to get $600 per two night bs hookup rooms. Just a bunch of money mules here
banoviyk - November 23, 2021
I just cancelled my membership
I just cancelled my membership so I asked them to speak to an manager or supervisor they play on the line for about 10 mins then hung up on me. So if I get charged for any of there other services I let it be known I will be doing a lawsuit I’m not playing. When you have no membership all the so called ladies are in ya inbox but when you get a membership you don’t see nun of em it’s all fake.
beddrypemop0j - November 22, 2021
Just ridiculous
Have to pay membership to see anything even though it’s supposed to be free. But I got nothing can be done unless you pay for it. Just not what it says to you at all in there are terms and conditions.
ditboisponiyo - November 21, 2021
Beware and run
So I was using the free site and I noticed I had a bunch of likes and the site pressured me to sign up to see all these people who’ve liked me. I signed up and started messaging some of the people back. Literally all the people I messaged said they’ve never even seen my profile yet alone liked it. Some people were not even from the same country who had no idea who I was when I had the radius to people close. Basically here to save you trouble. This site is a scam, you’re not likely to find someone here. Even if you pay, beware and run!
uliaenfrances5r - November 20, 2021
Very disappointed
Very disappointed with the new this website. There’s just not enough local members, and I live in Sydney city! The website needs a lot of improving as well, I don’t like how members can’t message me unless I come across their profile and read their message. It forces you to waste a lot of time searching, miss opportunities to connect and what bothers me the most is that members who I swipe NO on keep showing up again and again. They should have left this site the way it has always been. Also too many unattractive people on there, real lack of quality. Like other sites they should also allow you to validate your profile so you know which profiles aren’t fake, and being able to write a review on a persons profile would be a big help!
kentovkahgn - November 19, 2021
Terrible app
Terrible app. Doesn’t let you do anything without a photo then removes the photo of it isn’t of you. So much for privacy or meeting over shared interests and compatibility. Just ridiculous.
kattantsass - November 18, 2021
Nothing to do there
Nothing to do there. The service I have been receiving wasn’t up to the standards I expected for $50 monthly payment. I tested this site several times in different ways and what I waana say, that is as bad as expensive.
ciraselliet - November 17, 2021
Lots of overseas scammers
Have been on the site for about 18 months. Seems to be increasingly attracting romance scammers or polyamourists/ non monogamists. Few others who are genuine. Lots of overseas scammers pretending to be locals.
dunciaden8 - November 15, 2021
My contacts were scammers
In two months about 80% of my contacts were scammers. I wrote emails to admin – no reply and reactions. It was difficult to find how to complain, how to contact them in that matter.
sitohbeladyyh - November 14, 2021
Guys stay away
Guys stay away from these scammers. After you purchase their premium pack, they will ban you for no reason a day later. They are scammers and you will never get a response to your inquiries. Most of the profiles are fake
fenrikqm - November 13, 2021
Don’t waste your time
I joined a while ago but wasn’t on there very often, but decided to login and check things out, I couldn’t login so I asked for a email with password reset, I never got it so I contacted the help page, I got an email saying sorry for your login issues we have manually sent you a password reset , I never got it glad I’m not wasting my money paying to be a part of this money grabber online website, which looks like because I’m not paying they don’t want me on there, fairly annoyed right now with the mediocre help I’ve received all I can say is don’t waste your time or money.
tuchtsp - November 10, 2021
This platform is very disappointing
This platform is very disappointing. Premium membership is a snare for people trying to date online. Frequently receive false likes from all sorts of people. The Android mobile app is buggy and unrefined. The website isn’t much better. Professional robbery.
mansasef - November 8, 2021
Sad to see such attitude
Sad to see such attitude, but their photos, questions and attitudes are very political oriented. If you have different political belief, you will have difficult and hard to deal with.
hanestadfg - November 7, 2021
I have wasted my money
This app has very few Australians on it. I get lots of likes from people overseas, mainly America but very rarely see any Australian men as matches let alone any in the area where I live. I feel like I have wasted my money.
drollelaycr - November 6, 2021
So many fakes
So many fakes, scammers and catfish on this site! Not to mention this site want you to pay for a membership so in their wisdom they heavily restrict what you can use for free. Not sure how that inspires me to want to buy a membership!
catalinalopez3q - November 5, 2021
Customer Service do not respond
I cannot cancel my membership, and being billed. Others are too. Customer service and contacts do not answer. They billed my even though I requested cancellation. I cannot cancel, there is no option. Customer Service do not respond.
jyoon85pm - November 4, 2021
Keep away
I went on this site for free. I did not sign up to any agreement. On looking on line there fee is $9.99 or thereabouts a month. For the last two months since I viewed their site they have deducted $99.00. I lodged a complaint with PayPal and they said I had a payment agreement wit B2. As far as I know I never agreed to any deductions let alone $99.00 a month. All I did was take up the free offer and have a look. Keep away from this site it is not safe if they can trick you like that. Also there should be stronger consumer protection against such people.
quiasme58 - November 3, 2021
Worst Website
This site contains many blurred photos, the same photo with different names and is an easy door to scammers. They make it virtually impossible to cancel yet have easy access to your bank. Its a one way road in their favour. I have received threatening emails when they couldn’t get the last lot of money,threatening the use of debt collection.
expoliarkj - November 2, 2021
All ignored
I found that the same profiles on other cheaper sites were also on this site. However, my primary concern and gripe is that I’m finding it EXTREMELY difficult to cancel my subscription. They have automatically renewed my subscription even after I’d made it very clear that I wanted to cancel through 3 emails. All ignored. Now I’m going to try and get my money back and stop them billing me again.
joaquinkp - November 1, 2021
Worst dating site
Worst dating site I’ve ever. Prey on vulnerability, spam you to subscribe Min 3 mths, outrageous cost No site phone or email, 3 day cooling off is hidden, then 1 message no refund Not paid in anyway even if all the matching questions and multiple matches make you think otherwise.
geimverumh4 - October 31, 2021
Bad customer service
I have been trying to cancel my membership one week after I had got it. I wrote to them never heard from them and have been paying for 8 mths, also they say the membership is 20 dollars but charge you 50 a mth. I have never known such bad customer service and there are hardly any people to choose from. Join tinder instead they don’t charge you as much and there are plenty of people to choose from.
fektheoto9u - October 30, 2021
They are ripping us of our money
These guys signed me up for a year subscription and took $370 out of my account. I was unaware what I was signed up for. I have been emailing for days and they just keep sending me the terms and conditions. I’m so angry and frustrated. As a single Mum of 3 young kids I need all my money!! I can see from other reviews on here that they are doing it to quite a few people. Is there something we can do? Fair trading or something? However it is an American site. Surly something has to be done? They are ripping us of our money!
gramad8i - October 29, 2021
It's an absolute JOKE
What are people doing about getting sucked into the 12 months contract? Can anyone help me? I refuse to pay as I did NOT sign up for 12 months. Will this give me a bad credit rating? I have spoken to this site and got absolutely nowhere. Now I have a collection agency after me. Absolutely FURIOUS!!!! The 800+ negative reviews should speak for themselves. Seems I’m not the only person sucked into this death trap of a contract. I will keep fighting this as it’s an absolute JOKE. If anyone could please share any help and/or shed some light on how to go about this, I’d really appreciate it.
atalnodau4b - October 28, 2021
They are scammers
I have never visited their site and yet today I got an email from them saying ‘welcome to this site’ they also sent a support id and pw but, as I didn’t create the account, I can’t login to delete the account. I’ve written to them telling them to delete the ac NOW but nothing so far. Reputable companies confirm subscriptions before creating accounts but not this mob so I assume they either created it on purpose (so they are scammers) or some idiot put the wrong email address in and this site doesn’t confirm before creating accounts !
chpstx24dm - October 27, 2021
Don’t Like it
My son who is disabled used this site with my permission cancelled Back February but kept getting mail asking for payment told them account was canceled now being threatened with collection agents told them they My get In but won’t get out IRA member
veldstrak1 - October 26, 2021
This site is a scam
This site is a scam. Does nothing but suck you in and take your money. Do not recommend. If you’re in Australia beware the terms and conditions apply to the US only. Now I’m stuck paying for a 12 month subscription that I am not using. Because the 3 day cancellation only applies to the US
uniaxf9 - October 25, 2021
Just an awful app
Just an awful app. There is so few matches in your area to start. The app itself is useless and put off date. It buffers and doesn’t load. Then when you contact their customer service team they keep telling you to uninstall and reinstall the app. When you decide (very quickly) this isn’t worth the ridiculous amount of money being charged and try to cancel, you will be informed that it isn’t possible as per their terms and conditions.
4igano3 - October 24, 2021
Stay away from this
I’m really disgusted with this site. Six month into a twelve months plan they charged me for another plan that I did not subscribe to. They charged me $658.80 for the new plan! I emailed them, explained the situation, and they didn’t help and even wrote at the end of the email that their “decision was final”. Reading between the lines, they weren’t to listen to me or help me resolve the problem. I reached out to Fair Trading, explained my situation and had a case manager work on my behalf. They were able to contact this site and get my money back. I’m shocked with this behavour. Stay away from this awful company.
casimiroaik - October 23, 2021
Save you money
Matches appear not to be real people. A total waste of money. Cancelling your account is only possible after being ripped off for 12 months. I wait with bated breath to see if my account is cancelled next month. Save you money people.
yanynrinconot - October 22, 2021
This site needs to be sued
This site needs to be sued! I used service for 2weeks and cancelled. Now they have turned me into to collection after 6 months to extort a 1 year membership fee. No cooling off period, matches don’t match or live in my area. This dating site is old and changed their personality match test. (example of questions…which ink blob do you like better?! None of my matches matched! this site told me to lower my expectations. I guess I should not expect to meet someone in the same state, or someone I have anything in common with.
fornod2 - October 21, 2021
Match.com